Telegram Agency
A bit about us.
Brand building is our passion. We can help you build a new brand from the ground up, overhaul an existing one, and help you pivot into new products or markets when the time is right.
Our mission: making things better.
We think, dream, brainstorm, ideate, plan, strategize, design, (you get the idea)...brands! From startups, to established corporations, to legacy businesses ready to reposition, we are here to help. Brand development comes from within, as an internal driver and DNA...strategic work creates the ‘secret sauce’ for brands to stand out and set themselves apart.
We’ve helped clients take ideas from conception to naming, design, and launch. We’ve also helped many clients pivot existing brands into new markets, focus on new audiences, transition a rebrand when necessary, and discover new messaging that connects in fresh ways. Wherever you are along your brand journey, we are confident that we can help.
Our Approach
After decades of implementing change for organizations, we’ve learned that truly resilient brands aren’t just clever or well-designed — they’re aligned.
At Telegram Agency, we believe every brand that wants to grow with intention and scale with strength needs a solid foundation and a clear path forward. That’s why we build around three enduring pillars — Identity, Culture, and Experience — and activate them through three essential connectors — Strategy, Design, and Messaging.
We call it The Brand Triangle™ — a simple, powerful framework for brands that want to go further, last longer, and lead with purpose.
Pillars of Brand:
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Who you are, what you stand for, and how you’re recognized. It’s the foundation of your brand’s presence — name, logo, tone, and point of view.
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What you believe, how you behave, and what it feels like to be on the inside. It shapes the values, habits, and energy that drive your team and decisions.
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How your audience interacts with you across every touchpoint. It’s the delivery of your promise — from customer service to design to the product itself.
Matt Shepperd founded Telegram Agency in 2010 as a catalyst to creatively power the non-profit startups he was a part of developing and leading. Wanting to create a different type of agency model, Matt continues to strategically curate teams of creatives and experts for each client’s project needs. Matt functions as Telegram Agency’s Lead Strategist and oversees all Creative Direction, Strategy and Client Success. Outside of Telegram, he’s helped launch numerous non-profits and small businesses and is currently building a few start-ups alongside his family. When he’s not spending time with his wife Tracey, or his 3 amazing sons, he’s probably eating chips and queso, listening to Tyler Childers, and dreaming about old Ford trucks.
Our Founder and Creative Director
